Operational Info

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The Company

Operational Information


Operational Information (2021) (For Franchised Services only)
1. Number of franchised ferry routes operated (as at end of 2021) 2 routes
2. Fleet size (as at end of 2021) 8 ferries
3. Total fleet capacity (as at end of 2021) 3,873 persons
4. Service availability (actual/scheduled vessel allocation) 96.0%
5. Fleet utilization (actual vessel allocation/fleet size) 87.5%
6. Average age of fleet (as at end of 2021) 59 years
7. Number of passengers carried
Annual total :
Daily average :
 
9.5 million persons
26,240  persons
8. Total distance travelled
Annual total :
Daily average :
 
241,133 km
660 km
9. Additional trips (additional trips/scheduled trips) 0%
10. Number of service delays caused by vessel engine failure 19 cases
11. Marine accidents
Number of incidents reported to Marine Department
Number of incidents involving vessel contact
2 cases
1 case
12. Number of complaints reported to Transport Complaint Unit 11 cases
13. Social Services

The Company has always been an active supporter to charities. In 2021, the Company offered free advertising spaces to 64 non-profit making organizations, and offered free event venues to 8 charity groups. The Company offered free rides to 871,504 seniors aged 65 years old or above without receiving any Government subsidy; fare receipt of which was equivalent to HK$2,882,169.80. The Company volunteer team participated in 5 donations and volunteer programs. Besides, the Company assisted 8 local and oversea filming teams in video production to promote Hong Kong's international image. The Company received the Caring Company Logo for the 19th consecutive year and the Super MDs extended to 2025 from the Hong Kong Council of Social Service and the Employee Retraining Board respectively. Other awards include "Happy Company 5+" in Happiness-At-Work Label Award Scheme by Promoting Happiness Index Foundation.

 
14. Service improvement
  • Continuous cost control and personnel management measures
  • Provide training for front-line staff on customer services, language, and work safety
  • Continuous training for coxswains and crews on navigation safety and emergency drills respectively
  • Launched and completed a series of refurbishment works at the Tsim Sha Tsui Star Ferry Pier
  • Active response to passengers’ comments on service or facilities improvements, including enhancing passengers' safety announcement on board
 
Profit & Loss Account (For Franchised Services Only)
Revenue   (HK'000)
  Fare Receipts 28,108
  Other Income  36,834
  Total Revenue 64,942
Operating Costs    
  Staff Costs 66,464
  Repairs & Maintenance 22,104
  Other Expenses 13,591
  Total Operating Costs 102,159
Profit before Taxation    -37,217
 
Fixed Assets (For Franchised Services Only)
 
Terminal
Buildings
Launches & 
Launch equip.
Plant & 
Furniture
Total
Cost or Valuation
(HK$'000)
(HK$'000)
(HK$'000)
(HK$'000)
At 1st Jan., 2021
12,401
59,572
9,896 81,869
Additions 0 7,989 35 8,024
Disposal 0 (2,971) 0 0
Reclassification
0
0
0
0
At 31st Dec., 2021
12,401
64,590
9,931
89,893
Aggregate Depreciation
 
 
 
 
At 1st Jan., 2021
12,332
52,106
9,539
73,977
Charge for 2021 69 1,946 146 2,161
Written back 0 (2,971) 0 0
Reclassification
0
0
0
0
At 31st Dec., 2021
12,401
51,081
9,685
76,138
Net Book Value
 
 
 
 
At 31st Dec., 2021 0 13,509 246 13,755
At 31st Dec., 2020 69 7,466 357 7,892