Operational Info

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The Company

Operational Information


Operational Information (2020) (For Franchised Services only)
1. Number of franchised ferry routes operated (as at end of 2020) 2 routes
2. Fleet size (as at end of 2020) 8 ferries
3. Total fleet capacity (as at end of 2020) 3,999 persons
4. Service availability (actual/scheduled vessel allocation) 96.0%
5. Fleet utilization (actual vessel allocation/fleet size) 87.5%
6. Average age of fleet (as at end of 2020) 58 years
7. Number of passengers carried
Annual total :
Daily average :
 
8.5 million persons
23,303  persons
8. Total distance travelled
Annual total :
Daily average :
 
253,330 km
692 km
9. Additional trips (additional trips/scheduled trips) 0%
10. Number of service delays caused by vessel engine failure 9 cases
11. Marine accidents
Number of incidents reported to Marine Department
Number of incidents involving vessel contact
0 case
0 case
12. Number of complaints reported to Transport Complaint Unit 2 cases
13. Social Services

The Company has always been an active supporters to charities. In 2020, the Company offered free advertising spaces to 45 non-profit making organizations, and offered free event venues to 7 charity groups. The Company offered free rides to 691,464 seniors aged 65 year old or above without receiving any Government subsidy; fare receipt of which was equivalent to HK$1,969,849.7. The Company volunteer team participated in 5 donations and volunteer programs.  Besides, the Company assisted 11 local and oversea filming teams in video production to promote Hong Kong's international image. The Company received the Caring Company Logo for the 18th consecutive year and the Manpower Developer 1st Logo for the 10th consecutive year from the Hong Kong Council of Social Service and the Employee Retraining Board respectively.  Other awards include “Happy Organization” in Happiness-At-Work Label Award Scheme by Hong Kong Productivity Council.

 
14. Service improvement
  • Continuous cost control and personnel management measures
  • Provide training for front-line staff on customer services, language, and work safety
  • Continuous training for coxswains and crews on navigation safety and emergency drills 
  • Launched and completed a series of refurbishment works at the Tsim Sha Tsui Star Ferry Pier
  • Active response to passengers’ comments on service or facilities improvements, including enhancing passengers' safety announcement on board
  • Launched the retrofit work for low emission green ferry
 
Profit & Loss Account (For Franchised Services Only)
Revenue   (HK'000)
  Fare Receipts 21,905
  Other Income  61,783
  Total Revenue 83,688
Operating Costs    
  Staff Costs 67,000
  Repairs & Maintenance 21,219
  Other Expenses 11,802
  Total Operating Costs 100,021
Profit before Taxation    -16,333
 
Fixed Assets (For Franchised Services Only)
 
Terminal
Buildings
Launches & 
Launch equip.
Plant & 
Furniture
Total
Cost or Valuation
(HK$'000)
(HK$'000)
(HK$'000)
(HK$'000)
At 1st Jan., 2020
12,401
54,349
9,788
76,538
Additions 0 7,989 108 8,097
Disposal 0 (2,766) 0 (2,766)
Reclassification
0
0
0
0
At 31st Dec., 2020
12,401
59,572
9,896
81,869
Aggregate Depreciation
 
 
 
 
At 1st Jan., 2020
12,241
54,025
9,393
75,659
Charge for 2020 91 847 146 1,084
Written back 0 (2,766) 0 (2,766)
Reclassification
0
0
0
0
At 31st Dec., 2020
12,332
52,106
9,539
73,977
Net Book Value
 
 
 
 
At 31st Dec., 2020 69 7,466 357 7,892
At 31st Dec., 2019 160 324 395 879