Operational Info

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The Company

Operational Information

Operational Information (2017) (For Franchised Services only)
1. Number of franchised ferry routes operated
(as at ended 2017)		 2 routes
2. Fleet size (as at ended 2017) 8 ferries
3. Total fleet capacity (as at ended 2017) 4,123 persons
4. Service availability (actual/scheduled vessel allocation) 99.0%
5. Fleet utilization (actual vessel allocation/fleet size) 87.5%
6. Average age of fleet (as at ended 2016) 55 years
7. Number of passengers carried
Annual total :
Daily average :		  
19.3 million persons
52,851  persons
8. Total distance travelled
Annual total :
Daily average :		  
250,670 km
687 km
9. Additional trips(additional trips /scheduled trips) 0.76%
10. Number of service delays caused by incidents of vessel's engine failure 13 cases
11. Accidents
Number of incidents reported to Marine Department
Number of incidents involving vessel contact		 1 case
0 case
12. Number of complaints reported to Transport Complaint Unit 0 case
13. Social Services

The Company has always been an active supporters to charities.  In 2017, the Company offered free advertising spaces to 50 non-profit making organizations, and offered free event venues to 18 charity groups. The Company offered free rides to 977,906 seniors aged 65 years old or above without Government subsidy, fare receipt of which was equivalent to HK$2,711,629. The Company volunteer team participated in 12 donations and volunteer programs.  Besides, the Company assisted 26 oversea filming teams in producing videos for the promotion of Hong Kong's international image. The Company received the Caring Company logo for the 15th consecutive year and the Manpower Developer 1st logo for the 7th consecutive year from the Hong Kong Council of Social Service and the Employee Retraining Board respectively.  Other awards include “Happy Organization” in Happiness-At-Work Label Award Scheme by Hong Kong Productivity Council, and Triple Gold Award under the Web Accessibility Recognition Scheme by the Office of the Government Chief Information Officer.

  
14. Service improvement
  • Continuous cost control and personnel management measures
  • Continuous training for front-line staff on customer services, and work safety
  • Continuous training for coxswains and crews on navigation safety and emergency drills respectively
  • Provide priority seats at pier waiting concourses and on ferries 
  • Active response to passengers’ comments on service or facilities improvements, including enhancing passengers' safety announcement on board
  
Profit & Loss Account (For Franchised Services Only)
Revenue   (HK'000)
  Fare Receipts 49,695
  Other Income  48,449
  Total Revenue 98,144
Operating Costs    
  Staff Costs 59,236
  Repairs & Maintenance 18,923
  Other Expenses 12,430
  Total Operating Costs 90,589
ProfitBefore Taxation     7,555
 
Fixed Assets (For Franchised Services Only)
 
Terminal
Buildings
Launches & 
Launch equip.
Plant & 
Furniture
Total
Cost or Valuation
(HK$'000)
(HK$'000)
(HK$'000)
(HK$'000)
At 1st Jan., 2017
12,401
53,958
 9,191
75,550
Additions 0
0
 266 266
Disposal 0 0 0 0
Reclassification
0
0
0
0
At 31st Dec., 2017
12,401
53,958
9,457
75,816
Aggregate Depreciation
 
 
 
 
At 1st Jan., 2017
11,968
53,713
 8,491
74,172
Charge for 2017 91 245 296 632
Written back 0 0 0
0
Reclassification
0
0
0
0
At 31st Dec., 2017
12,059
53,958
8,787
74,804
Net Book Value
 
 
 
 
At 31st Dec., 2017 342 0 670
1,012
At 31st Dec., 2016 433 245 700
1,378