Operational Info

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The Company

Operational Information

Operational Information (2018) (For Franchised Services only)
1. Number of franchised ferry routes operated
(as at ended 2018)		 2 routes
2. Fleet size (as at ended 2018) 8 ferries
3. Total fleet capacity (as at ended 2018) 4,123 persons
4. Service availability (actual/scheduled vessel allocation) 99.0%
5. Fleet utilization (actual vessel allocation/fleet size) 87.5%
6. Average age of fleet (as at ended 2018) 56 years
7. Number of passengers carried
Annual total :
Daily average :		  
19.7 million persons
53,858  persons
8. Total distance travelled
Annual total :
Daily average :		  
252,996 km
693 km
9. Additional trips(additional trips /scheduled trips) 1.79%
10. Number of service delays caused by incidents of vessel's engine failure 19 cases
11. Accidents
Number of incidents reported to Marine Department
Number of incidents involving vessel contact		 5 cases
1 case
12. Number of complaints reported to Transport Complaint Unit 3 cases
13. Social Services

The Company has always been an active supporters to charities.  In 2018, the Company offered free advertising spaces to 56 non-profit making organizations, and offered free event venues to 27 charity groups. The Company offered free rides to 1,051,395 seniors aged 65 years old or above without Government subsidy, fare receipt of which was equivalent to HK$3,040,537. The Company volunteer team participated in 17 donations and volunteer programs.  Besides, the Company assisted 26 oversea filming teams in producing videos for the promotion of Hong Kong's international image. The Company received the Caring Company logo for the 16th consecutive year and the Manpower Developer 1st logo for the 8th consecutive year from the Hong Kong Council of Social Service and the Employee Retraining Board respectively.  Other awards include “Happy Organization” in Happiness-At-Work Label Award Scheme by Hong Kong Productivity Council, and Triple Gold Award under the Web Accessibility Recognition Scheme by the Office of the Government Chief Information Officer.

  
14. Service improvement
  • Continuous cost control and personnel management measures
  • Provide training for front-line staff on customer services, language, and work safety
  • Continuous training for coxswains and crews on navigation safety and emergency drills respectively
  • Launched and completed a series of refurbishment works at the Tsim Sha Tsui Star Ferry Pier
  • Active response to passengers’ comments on service or facilities improvements, including enhancing passengers' safety announcement on board
  
Profit & Loss Account (For Franchised Services Only)
Revenue   (HK'000)
  Fare Receipts 53,070
  Other Income  43,284
  Total Revenue 96,354
Operating Costs    
  Staff Costs 64,467
  Repairs & Maintenance 21,292
  Other Expenses 13,309
  Total Operating Costs 99,068
ProfitBefore Taxation    -2,714
 
Fixed Assets (For Franchised Services Only)
 
Terminal
Buildings
Launches & 
Launch equip.
Plant & 
Furniture
Total
Cost or Valuation
(HK$'000)
(HK$'000)
(HK$'000)
(HK$'000)
At 1st Jan., 2018
12,401
53,958
 9,458
75,816
Additions 0
0
 312 312
Disposal 0 0 0 0
Reclassification
0
0
0
0
At 31st Dec., 2018
12,401
53,958
9,770
76,129
Aggregate Depreciation
 
 
 
 
At 1st Jan., 2018
12,059
53,958
 8,787
74,804
Charge for 2018 91 0 335 426
Written back 0 0 0
0
Reclassification
0
0
0
0
At 31st Dec., 2018
12,150
53,958
 9,122
75,230
Net Book Value
 
 
 
 
At 31st Dec., 2018 251 0 648 899
At 31st Dec., 2017 342 0 670
1,012