Operational Info

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The Company

Operational Information


Operational Information (2019) (For Franchised Services only)
1. Number of franchised ferry routes operated (as at end of 2019) 2 routes
2. Fleet size (as at end of 2019) 8 ferries
3. Total fleet capacity (as at end of 2019) 4,123 persons
4. Service availability (actual/scheduled vessel allocation) 99.0%
5. Fleet utilization (actual vessel allocation/fleet size) 87.5%
6. Average age of fleet (as at end of 2019) 57 years
7. Number of passengers carried
Annual total :
Daily average :
 
18.0 million persons
49,236  persons
8. Total distance travelled
Annual total :
Daily average :
 
252,929 km
693 km
9. Additional trips (additional trips/scheduled trips) 1.73%
10. Number of service delays caused by vessel engine failure 18 cases
11. Marine accidents
Number of incidents reported to Marine Department
Number of incidents involving vessel contact
3 cases
0 case
12. Number of complaints reported to Transport Complaint Unit 2 cases
13. Social Services

The Company has always been an active supporters to charities.  In 2019, the Company offered free advertising spaces to 58 non-profit making organizations, and offered free event venues to 19 charity groups. The Company offered free rides to 1,026,690 seniors aged 65 year old or above without receiving any Government subsidy; fare receipt of which was equivalent to HK$2,959,246. The Company volunteer team participated in 9 donations and volunteer programs.  Besides, the Company assisted 20 local and oversea filming teams in video production to promote Hong Kong's international image. The Company received the Caring Company Logo for the 17th consecutive year and the Manpower Developer 1st Logo for the 9th consecutive year from the Hong Kong Council of Social Service and the Employee Retraining Board respectively.  Other awards include “Happy Organization” in Happiness-At-Work Label Award Scheme by Hong Kong Productivity Council.

 
14. Service improvement
  • Continuous cost control and personnel management measures
  • Provide training for front-line staff on customer services, language, and work safety
  • Continuous training for coxswains and crews on navigation safety and emergency drills 
  • Launched and completed a series of refurbishment works at the Tsim Sha Tsui Star Ferry Pier
  • Active response to passengers’ comments on service or facilities improvements, including enhancing passengers' safety announcement on board
  • Launched the retrofit work for low emission green ferry
 
Profit & Loss Account (For Franchised Services Only)
Revenue   (HK'000)
  Fare Receipts 48,344
  Other Income  43,517
  Total Revenue 91,861
Operating Costs    
  Staff Costs 66,446
  Repairs & Maintenance 17,598
  Other Expenses 12,312
  Total Operating Costs 96,356
Profit before Taxation    -4,495
 
Fixed Assets (For Franchised Services Only)
 
Terminal
Buildings
Launches & 
Launch equip.
Plant & 
Furniture
Total
Cost or Valuation
(HK$'000)
(HK$'000)
(HK$'000)
(HK$'000)
At 1st Jan., 2019
12,401
53,958
9,769
76,128
Additions 0 391 19 410
Disposal 0 0 0 0
Reclassification
0
0
0
0
At 31st Dec., 2019
12,401
54,349
9,788
76,538
Aggregate Depreciation
 
 
 
 
At 1st Jan., 2019
12,150
53,958
9,122
75,230
Charge for 2019 91 67 271 429
Written back 0 0 0
0
Reclassification
0
0
0
0
At 31st Dec., 2019
12,241
54,025
9,393
75,659
Net Book Value
 
 
 
 
At 31st Dec., 2019 160 324 395 879
At 31st Dec., 2018 251 0 647 898